Sprinklr

Employee Engagement

We develop brand strategies for clients all the time, so when Sprinklr asked for our help, we were more than ready to dive in. What does Sprinklr do? In their own words…

“Sprinklr is the most complete social media management system for the enterprise. We help the world’s largest brands do marketing, advertising, care, sales, research, and commerce on Facebook, Twitter, LinkedIn, and 21 other channels globally – all on one integrated platform.”

As you might expect, they grew fast and keep growing at a rapid pace. That was good news for investors but not such good news for employees.

As we started our brand process we discovered that the explosive growth had created some cultural disconnects. Before we could get to where we needed to be as an employer brand, we needed to know where we stood.

We conducted focus groups literally worldwide to better understand the company, the culture, the people, the challenges and the opportunities to enact positive changes.

Our research clearly identified employee frustrations and most important of all, made the employees part of the solutions.

Sprinklr received a clear road map with recommendations that will help the company keep current and future employees fully engaged and motivated to continue the company’s incredible success story.

It’s been a wild ride so far. We’re happy to be a part of it.

As you might expect, they grew fast and keep growing at a rapid pace. That was good news for investors but not such good news for employees.

As we started our brand process we discovered that the explosive growth had created some cultural disconnects. Before we could get to where we needed to be as an employer brand, we needed to know where we stood. We conducted focus groups literally worldwide to better understand the company, the culture, the people, the challenges and the opportunities to enact positive changes.

sprnklr